IT Support
High-volume user support, device deployment, troubleshooting and vendor coordination across busy workplaces and multiple locations.
Enterprise applications · IT operations · Systems
Business technology, from enterprise applications to everyday operations.
I’m Anthony Rodriguez. I’ve developed business applications for large organizations and supported the systems, networks, and devices their teams rely on every day. My experience in both software and IT helps me solve problems and keep technology reliable and effective.
Based in Downey, California
About
I’ve worked on the systems behind the business.
I started in IT support at Simon Marketing, where a two-person team supported more than 200 marketing executives across two floors. At DaVita, I moved from project management onto the main development team for a web application that changed how patient information could be managed across an organization of roughly 400 dialysis facilities. At Best Buy, I developed an employee portal for Best Buy Canada that included an auction site for returned merchandise.
My experience in software development and hands-on support shapes how I work today. At ANWOL, I support staff across user accounts, devices, networks, cloud services and websites. I look at problems from both sides: what the person is trying to do and what’s happening in the systems they rely on.
I continue to build applications and explore new tools. My AI and machine learning fellowship at Columbia Business School added to that ongoing learning, alongside hands-on development and automation projects.
Areas of expertise
Experience that connects software and operations.
From large business applications and high-volume support to the networks and platforms that keep teams working.
Systems Administration
Microsoft 365, Google Workspace, Windows Server, user accounts, licensing and shared resources.
Network Infrastructure
UniFi wireless and switching, SonicWall firewalls and VPN, internet connectivity and network troubleshooting.
Development & Automation
Business web applications, ColdFusion, SQL, JavaScript, APIs, automation and modern web development.
Selected work
Work across organizations and eras of technology.
Each example names the organization and my role, from development teams to IT operations.
DaVita · Development team
Patient Information Web Application
After starting at DaVita in project management, I joined the main development team building a web application for patient information. The work moved processes previously handled locally at individual facilities toward a system accessible across an organization of roughly 400 dialysis facilities.
Best Buy Canada · Developer
Employee Auction Portal
Worked on an internal employee portal, including an auction site where employees could purchase returned merchandise that could no longer be sold in stores.
Simon Marketing · IT support
High-Volume Office Support
As one of two IT staff at the Century City office, supported more than 200 marketing executives across two floors. Built computers, deployed hardware and software, and troubleshot workstation and network issues.
Forkspot · Full stack development
Applications & Integrations
Developed web applications and integrations using React, Node.js and AWS, with work spanning business workflows, reporting and a conversational document retrieval application.
ANWOL · Current role
Multi-Site IT Support
Support day-to-day technology across four locations, including accounts, devices, Microsoft 365, Google Workspace, Windows systems, UniFi networking, firewall connectivity and organizational websites.
Process automation · Hands-on project
Google Sheets to Calendar Integration
Built an Apps Script workflow that creates and updates calendar events from spreadsheet records, validates required fields and records event IDs, errors and update timestamps.
Professional experience
Software, systems and hands-on support.
IT Specialist
ANWOL · CurrentProvide IT support across four locations, including user support, Windows systems, cloud administration, network connectivity, device deployment and website maintenance.
Full Stack Developer
ForkspotBuilt web applications and integrations using React, Node.js and AWS, including business workflows, reporting and a conversational document retrieval application.
Software Developer
Best Buy Canada · Employee portalDeveloped an internal employee portal and auction site for returned merchandise using ColdFusion, SQL, JavaScript, HTML and CSS.
Project Manager → Software Developer
DaVitaStarted in project management and moved to the main development team. Helped build a web application that brought patient information management beyond individual facilities for an organization of roughly 400 dialysis locations.
IT Support
Simon Marketing · Century CityPart of a two-person IT team supporting more than 200 marketing executives across two floors. Built computers, deployed systems and software, and resolved workstation and network issues.
Technology toolkit
Platforms and tools I work with.
Microsoft 365
Google Workspace
Windows Server
UniFi
SonicWall
ColdFusion
SQL
HTML & CSS
JavaScript
React
Node.js
Python
AWS
WordPress
Let’s connect
Have an opportunity in mind?
I’m interested in opportunities where I can contribute to systems, infrastructure and development while continuing to grow. Send me a message and I’ll get back to you.